Five ways AI can revolutionise insurance

It’s well known that the insurance industry is one of the most competitive sectors with the highest rates of customer churn which is eroding profitability. Yet look at the speed at which new entrants, such as Lemonade in the US, have disrupted the industry. Five years...

AI Implementation Drives Customer Value

Read our pragmatic guide for businesses considering AI implementation as a driver of customer value.Considered the fourth industrial revolution, AI is changing the way organisations do business. The opportunity it affords is vast and research shows that using AI to...

From Digital Transformation to Data Transformation

Fifteen years ago there was much debate about the chasm that existed between marketing and IT. This gap took the blame for pretty much everything – from inefficient campaigns to the inability to provide marketing accountability. However, over the ensuing years, the...

On guard! 5 data security tips to reduce the risk of a breach

Holding customer data is becoming an increasingly perilous duty for businesses of all sizes. With data breaches on the rise and fines ramping up, organisations need to take the necessary steps to protect their data. From training new recruits, to employing ‘white hat’...