Enriching traditional insurance models with AI

Solving common insurance issues such as customer churn and managing risk through the application of AI, can provide more accurate and predictive outcomes.Insurance has long been a sector which has appreciated the value of its data. No wonder, since in comparison to...

The pragmatic applications of AI in the Insurance Industry

Increasingly artificial intelligence and deep learning are hitting the headlines. Recently it was reported that IBM has created a secret algorithm that develops scents.The perfume industry famed for its highly paid human ‘noses’ is about to be disrupted as the...

Smart Meter Data Set To Revolutionise Utilities CX

According to a new market report available on MMRSE The Global Data Monetisation market is set to grow by over 21 percent over the next 7 years, reaching an estimated value of $709bn by 2025. Data monetization is the process of transforming the large unstructured...

Insurers advised to KISS customers

Research from the University of Nottingham has revealed that insurance policies are too complex for 80 per cent of customers to understand. Consumers were given a number of insurance policies to read, and then took comprehension and eye tracking tests to see how well...