Thriving in the Age of Amazon

Learning from Amazon: data, AI and automation Cast your mind back 20 years (if you are old enough – like me) and imagine a day in 1996. You are bored, so what do you do? Boot up your desktop computer, make the tea while you wait for a minute (or more) for your dial up...

Five ways AI can revolutionise insurance

It’s well known that the insurance industry is one of the most competitive sectors with the highest rates of customer churn which is eroding profitability. Yet look at the speed at which new entrants, such as Lemonade in the US, have disrupted the industry. Five years...

Algorithmic Bias, Discrimination and a Call to Action

As the adoption of AI by businesses gathers momentum, addressing the growing issue of Algorithmic Bias is becoming increasingly important. Recognising that it isn’t just the problem of data scientists, but of society as a whole is key.Four years ago, the software...

Enriching traditional insurance models with AI

Solving common insurance issues such as customer churn and managing risk through the application of AI, can provide more accurate and predictive outcomes.Insurance has long been a sector which has appreciated the value of its data. No wonder, since in comparison to...

AI Implementation Drives Customer Value

Read our pragmatic guide for businesses considering AI implementation as a driver of customer value.Considered the fourth industrial revolution, AI is changing the way organisations do business. The opportunity it affords is vast and research shows that using AI to...