In this digital first world Telecoms is the ultimate always on customer experience service. To succeed in this space, businesses need to go beyond customer connectivity and deliver a hyper personalised experience.
Outra taps into customer data points at a household level to aid in better decision making. Our solutions support the delivery of a superior customer experience, helping with churn prevention, improves debt management, and facilitates hyper targeted campaigns. Promoting customer loyalty, trust, and advocacy to reduce customer acquisition and retention costs.