Modern customer centric marketing
Data that connects
Digitalisation and the green energy movement is the force behind the rise of the modern customer-centric utility company. Simply put, customers expect more. Retention and growth depend upon delivering a personalised customer experience.
Outra taps into customer data points at a household level to aid in better decision making. Our solutions support the delivery of a superior customer experience, helping with churn prevention, improved debt management, and hyper targeted campaigns. Promoting customer loyalty, trust, and advocacy to reduce customer acquisition and retention costs.