Thriving in the Age of Amazon

Learning from Amazon: data, AI and automation Cast your mind back 20 years (if you are old enough – like me) and imagine a day in 1996. You are bored, so what do you do? Boot up your desktop computer, make the tea while you wait for a minute (or more) for your dial up...

M&S: Data is the glue that underpins the brand

Retail giant Marks & Spencer (M&S) looks forward to focusing on data and personalisation, with hope to turn around their future and make themselves one of the world’s leading retailers once again. A number of procedures have been put into place and set to take...