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If you work in Insurance, you’ll want to listen to our playback on ‘Gain Competitive Advantage in Insurance with Data, AI and Automation’

We shared how to embrace AI to drive the maximum value out of your data and explore the practical application of combining data, AI and technology to gain competitive advantage. The learning are:

  • How AI can add strategic value to decision making
  • How to enhance existing data sets with unstructured data and make it usable
  • How to use predictive models enhanced with AI to improve traditional models
  • How to improve the customer application process and customer experience.

Hosted by Simon Hay, CEO of Outra who holds over 30 years global experience in leading change through data, analytics and customer focus. With 25 years spent at Dunnhumby, Simon has led major growth initiatives including helping establish Tesco Clubcard, building a $250m+ business in the US and $100m+ investment in growing customer science capability. His ultimate belief lies within shaping culture to drive strategy, and helping brands realise all the growth and value that customer focus offers.