Website Terms & Conditions

1.1This website is owned and operated by Outra Limited (company number 10366987), whose registered office is at One Sovereign Quay, Leeds, United Kingdom, LS1 4AG ("Outra").

1.2These Terms & Conditions set out the basis upon which Outra permits users of the website located at outra.co.uk (the "Website") and the associated Outra platform (the "Platform") to access and use the services made available through them.

1.3By using the Website or Platform, you confirm that you accept these Terms & Conditions and agree to comply with them. If you do not agree to these Terms, you must not use the Website or Platform.

2.1Outra is a data and technology solutions provider that collects, aggregates, models and enhances property address-level information obtained from a variety of sources, including licensed third-party data providers and publicly available datasets.

2.2Such sources may include, without limitation, property listing services, building surveyors, location intelligence providers, financial services organisations, property lifestyle surveys, land registry records, planning data and other publicly available property-related information.

2.3Outra compiles such information into a proprietary database of UK property intelligence ("Outra Property Data").

2.4The Website and Platform enable users to access certain services including:

• (a) enrichment of customer data with attributes derived from Outra Property Data;
• (b) creation, management and analysis of marketing audiences based on Outra Property Data; and
• (c) activation of such audiences through integrations with third-party marketing and advertising platforms.

2.5In order to facilitate these services, users may connect the Platform with certain third-party systems including customer relationship management systems, marketing automation platforms and advertising platforms.

2.6Certain functionality of the Platform may be subject to a separate commercial agreement or licence between the user and Outra.

3.1By using the Website, you confirm that you accept these Terms & Conditions and agree to comply with them.

3.2Outra recommends that you print a copy of these Terms for future reference.

3.3These Terms refer to the following additional policy, which also applies to your use of the Website:

Outra Privacy Policy: /privacy

4.1Outra may amend these Terms from time to time.

4.2Every time you wish to use the Website, you should check these Terms to ensure that you understand the terms that apply at that time.

5.1The Website may be made available free of charge.

5.2Outra does not guarantee that the Website, Platform or any content on either will always be available or uninterrupted.

5.3Outra may suspend or withdraw access to all or part of the Website or Platform for business or operational reasons.

6.1The Website and Platform are intended for use by organisations operating in Great Britain (England, Scotland and Wales).

6.2Outra does not represent that the Website or Platform is appropriate for use in other jurisdictions.

7.1Where you are provided with login credentials or account information, you must treat such information as confidential.

7.2You must not disclose your login credentials to any third party.

7.3Outra may disable any user account where Outra reasonably believes that these Terms have been breached.

8.1Outra is the owner or licensee of all intellectual property rights in the Website, the Platform and the material published on them.

8.2Such works are protected by copyright laws and international treaties.

8.3All rights are reserved.

9.1Outra grants users a limited, non-exclusive, non-transferable and revocable licence to access and use Outra Property Data solely for the purposes permitted under these Terms and any applicable commercial agreement.

9.2Users must not, without the prior written consent of Outra:

• (a) reproduce, copy, distribute, sell or sublicense Outra Property Data;
• (b) extract or download substantial portions of the Outra Property Data database;
• (c) use Outra Property Data to develop competing databases or services; or
• (d) reverse engineer the structure, methodology or modelling processes used by Outra.

9.3Outra retains all intellectual property rights in Outra Property Data and in all models, algorithms, analytical methodologies, derived insights, scores, audience segments and analytical outputs generated through the Platform.

10.1The Platform may enable users to connect their own systems, including CRM platforms or marketing automation systems (such as Klaviyo), in order to synchronise customer data with the Platform ("User Data").

10.2Users retain ownership of User Data.

10.3By connecting such systems or uploading User Data, users grant Outra a limited licence to process, store and analyse such data solely for the purpose of providing Platform services.

10.4Users warrant that they have obtained all necessary permissions and lawful bases required under applicable data protection laws to upload and process such data.

11.1Users are solely responsible for ensuring that their use of the Platform complies with all applicable laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

11.2Outra accepts no responsibility for users' compliance with such laws.

12.1Users must not use Outra Property Data or any outputs generated by the Platform in any manner intended to identify or infer the identity of any specific individual.

12.2Users must not:

• (a) attempt to re-identify individuals from aggregated or modelled datasets;
• (b) combine Outra Property Data with other datasets to identify individuals; or
• (c) use Outra Property Data for surveillance, investigative purposes, credit assessment or any decision producing legal or similarly significant effects for individuals.

12.3Outra Property Data is intended solely for marketing audience creation, analytical insight and business intelligence purposes.

13.1Outra Property Data is compiled from multiple third-party sources and modelling processes.

13.2While Outra makes reasonable efforts to maintain data quality, Outra does not guarantee that any information or modelling outputs are accurate, complete or up to date.

13.3Information provided through the Platform should not be relied upon as professional, financial or legal advice.

14.1The Platform may integrate with third-party systems including marketing or advertising platforms such as Meta, TikTok or similar services.

14.2Outra does not control and is not responsible for the availability, functionality or policies of such third-party platforms.

14.3Use of such platforms is subject to the terms and policies of the relevant provider.

15.1Access to certain functionality of the Platform may depend upon the existence of an active subscription or licence.

15.2Upon termination or expiry of such licence:

• (a) the user's right to access Outra Property Data shall immediately cease;
• (b) Outra may disable access to the Platform; and
• (c) Outra may take reasonable steps to remove or disable Outra Property Data transmitted to connected third-party platforms where technically feasible.

15.3Users must not retain or continue to use Outra Property Data following termination unless expressly permitted by Outra.

Users must not conduct automated scraping, data extraction or text mining of the Website or Platform, including through bots, crawlers or automated processes.

Users must not introduce malicious software or attempt to gain unauthorised access to the Platform or its systems.

To the fullest extent permitted by law, Outra shall not be liable for any loss of profits, loss of revenue, business interruption, loss of goodwill or any indirect or consequential losses arising from use of the Website or Platform.

Outra processes personal data in accordance with its Privacy Policy.

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.