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    HIRO (HUX) logoCustomer, retail & lifestyle

    HIRO unlocking D2C profitable scale with household intelligence

    146% increase in ROAS and 60% decrease in CPA

    Shortlisted for the DMA Award for 'Best Use of Data' in a campaign

    Results

    Increase in ROAS
    146%Increase in ROAS
    Decrease in CPA
    60%Decrease in CPA
    Increase in purchase volume
    32%Increase in purchase volume

    The challenge: launching a D2C brand under restricted targeting

    As a health brand, HIRO faced strict geo and platform targeting limitations on Meta and Google. The usual D2C launch playbook of interest stacking and platform lookalikes was largely unavailable.

    What Outra did

    Outra used household-level intelligence from 30.8m UK homes, combining property data, machine learning and event signals, to identify and reach high-intent customers despite those restrictions.

    Because the audience is modelled outside the ad platforms and activated as a first-party audience, the brand could keep precision while staying inside category rules.

    Within three months our ROAS had more than doubled, and our CPA had more than halved.
    Damien Byrne, EVP, HUX

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